Gengras Subaru Torrington are honored to receive the 2026 Subaru Love Promise HEART Award.
In recognition of our commitment to our customers and community.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place.
What is the Subaru Love Promise Community Commitment?
At Gengras Subaru Torrington, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Gengras Subaru Torrington dedicated locally to the Love Promise?
please use example provided
The Little Guild
Torrington High School
Litchfield Hills Northwest Elderly Nutrition Program
Northwestern CT YMCA
Love Promise Stories from Gengras Subaru Torrington
Subaru and Gengras Subaru Torrington believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Patient Assistance When Needed Most - Jodi D
I am an oncology social worker with Hartford HealthCare. I was recently working with a patient, a 50-year-old woman undergoing treatment for triple-negative breast cancer, to help address several significant financial challenges she has been facing. For more than 25 years, she has served the community as a Certified Nursing Assistant, dedicating her career to caring for others. In addition to struggling with routine household expenses, she was in urgent need of major repairs to her vehicle. After exploring and exhausting available assistance resources, I reached out to Gengras Subaru to inquire about possible support. Following several email exchanges with Rachel Santos, the Sales Manager, Gengras Subaru contacted my patient directly and provided extraordinary assistance. Not only did your team cover the cost of the necessary vehicle repairs—totaling approximately $7,000—but you also provided her with a loaner vehicle while the work was being completed. This generosity made an enormous difference for my patient during an already very difficult time. On behalf of my patient and myself, I would like to extend our sincere gratitude for your compassion and willingness to help. Your support has had a meaningful impact on her ability to continue navigating her treatment while managing her daily responsibilities. Thank you again for your kindness and generosity.
Thank You, Gengras Subaru of Torrington for supporting Chore Service, Inc! - Kristen O
Chore Service would like to extend our heartfelt thanks to Gengras Subaru of Torrington for their generous support of our mission. Through the Subaru Love Promise, Gengras Subaru demonstrates what it means to give back to the community by supporting local organizations and helping neighbors in need. Your generosity helps us continue providing non-medical essential services that allow older adults and individuals with disabilities to remain safe, independent, and connected to their communities throughout Northwest Connecticut. We are truly grateful for your support and for businesses like yours that invest in the well-being of our community. Thank you for making a difference.
Much needed repairs - Jodi D
I am an oncology social worker with Hartford HealthCare. I was recently working with a patient, a 50-year-old woman undergoing treatment for triple-negative breast cancer, to help address several significant financial challenges she has been facing. For more than 25 years, she has served the community as a Certified Nursing Assistant, dedicating her career to caring for others. In addition to struggling with routine household expenses, she was in urgent need of major repairs to her vehicle. After exploring and exhausting available assistance resources, I reached out to Gengras Subaru to inquire about possible support. Following several email exchanges with Rachel Santos, the Sales Manager, Gengras Subaru contacted my patient directly and provided extraordinary assistance. Not only did your team cover the cost of the necessary vehicle repairs—totaling approximately $7,000—but you also provided her with a loaner vehicle while the work was being completed. This generosity made an enormous difference for my patient during an already very difficult time. On behalf of my patient and myself, I would like to extend our sincere gratitude for your compassion and willingness to help. Your support has had a meaningful impact on her ability to continue navigating her treatment while managing her daily responsibilities.
Fueling Hope and New Beginnings - Marisa M
At the McCall Behavioral Health Network, we see every day how access to compassionate care can change a life. Each year, we serve thousands of individuals and families across northwest Connecticut, providing mental health services, substance use treatment, and primary medical care — always with the belief that no one should be turned away because they cannot afford help. Support from community partners like Gengras Subaru helps make that possible. For the past two years, their generous donation has helped ensure that everyone can access the help they need when they need it most. That support makes a difference for people in our community every day. One woman came to McCall after years of struggling with addiction and the heartbreaking loss of her mother to an overdose. While incarcerated, she reached a turning point and made the courageous decision to pursue recovery. Through McCall's residential treatment program, counseling, and integrated primary care services, she found something she hadn't expected — people who truly cared about her healing. With structure, encouragement, and support addressing both her physical and emotional health, she began rebuilding her life step by step. Today, she has stable housing, a full-time job, and renewed hope for the future as she works to rebuild relationships with her children and create a life she once believed was out of reach. Because of compassionate partners like Gengras Subaru, more people in our community are finding hope, healing, and the chance to begin again.
Thank you Gengras Subaru of Torrington! - Christina A
We were fortunate to learn of Gengras Subaru's support of community non-profits from Parts Manager, Connor Pollard. Upon networking and disclosing our mission to increase autism awareness, acceptance and inclusion in our community; Connor promptly offered support from Subaru to assist with our programs and events. This allowed us to provide additional opportunities to our summer program and social group participants. We are very thankful for the support, and for Gengras' vested interest in aiding local non-profits like T.A.F.A. that are out to service individuals within our community. This type of collaboration is critical for the continuance and enhancement of non-profit work. Thank you Connor, and thank you Gengras for your dedication to Torrington Area Familes for Autism!
Gengras Subaru Loves THS Automotive - Mike S
Gengras Subaru continues to show love and support for the Torrington High School automotive program. In what has become a yearly tradition for us, we were fortunate to have class presentations by the General Manager, Assistant Service Manager, and a Technician (who is a recent THS Alumni). The group shared with our students their multiple pathways to success, their experiences, and general tips for career planning. News that a number of recent, and less recent THS Alumni are happily and successfully working at Gengras Subaru was inspiring and uplifting for the class, helping them see real world value and local opportunity. This school year was trying for our students, as midway through the year we lost our hands-on lab while we waited for the completion of our new facility. This year Gengras Subaru’s presentation happened later in the school year and helped students reevaluate their efforts and focus on success during this difficult time.
Gengras Subaru Torrington Teams Up to Support Local Community - Nate R
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Torrington, this is a harsh reality. Helping others strengthens communities, which is why Gengras Subaru Torrington is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Gengras Subaru Torrington have helped nearly 900,000 children and adults in urgent need. On 01/15/2025, Gengras Subaru Torrington donated 120 shoes/socks to Susan B. Anthony Project. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Gengras Subaru of Torrington Delivers Warmth and Support to Charlotte Hungerford Hartford HealthCare - Paige C
As part of the Subaru Loves to Care initiative in partnership with the Leukemia & Lymphoma Society (LLS), Gengras Subaru of Torrington made a heartfelt delivery of 80 warm blankets to Charlotte Hungerford Hartford HealthCare. This generous donation was aimed at bringing comfort, hope, and a sense of community to patients undergoing cancer treatment. Each blanket was more than just a gift—it was a gesture of compassion, a reminder to patients that they are not alone in their journey. The Gengras Subaru team personally delivered the blankets, sharing moments of kindness and encouragement with both patients and caregivers. This initiative reflects Gengras Subaru’s ongoing commitment to giving back and supporting local healthcare heroes and those in need. Their dedication to making a meaningful impact off the road is what truly sets them apart. Through this act of care, Gengras Subaru of Torrington continues to drive love forward—one blanket, one patient, and one heartfelt connection at a time.
Driving Change, One Meal at a Time - Nicole M
Here at Litchfield Hills/Northwest Elderly Nutrition Program (Meals on Wheels), we believe a hot meal and a warm smile can change a day—and thanks to our partnership with Gengras Subaru, we’re able to deliver both, even beyond the holiday season. As part of the Subaru Love Promise, the team at Gengras Subaru has become more than just a donor—they’ve become part of our Meals on Wheels family. During the 2024 Share the Love Event, their incredible generosity resulted in a donation of $17,087 to support home-delivered meals for older adults across Litchfield County. But even more than that, they’ve shown up—not just with funds, but with heart. Each year, Gengras Subaru employees roll up their sleeves and help serve hundreds of meals at our Thanksgiving and Christmas luncheons. They greet our guests with cheer, plate food with care, and bring the holiday spirit right to the table. Their impact is deeply felt—and deeply appreciated. Because of their support, we’re able to reach more isolated seniors, deliver more meals, and offer a little more comfort in a world that often moves too fast. Together, we’re proving that love isn’t just a promise—it’s an action. And with partners like Gengras Subaru, it’s a promise we can keep.
Arbor Day Tree Donation - Mike B
Gengras Subaru in Torrington donated left over tree saplings to us at the White Memorial Foundation in Litchfield, CT. I would like to thank them for their generous donation of 38 native tree saplings. We plan to plant some of the trees on our main campus to replace trees that we have had to cut down. The rest of the trees will be planted in the woods to supplement the natural regeneration in a recently conducted timber harvest. The generosity of businesses like this goes a long way to help our organization meet our conservation goals. Thank you, Mike Berry Forest Manager
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