The 2025 Subaru Love Promise Customer and Community Commitment Award

The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.


What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Gengras Subaru Torrington dedicated locally to the Love Promise?
please use example provided
The Little Guild
Torrington High School
Litchfield Hills Northwest Elderly Nutrition Program
Northwestern CT YMCA

Did Gengras Subaru Torrington go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
Love Promise Stories from Gengras Subaru Torrington
Subaru and Gengras Subaru Torrington believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Thank you Gengras Subaru of Torrington! - Christina A
We were fortunate to learn of Gengras Subaru's support of community non-profits from Parts Manager, Connor Pollard. Upon networking and disclosing our mission to increase autism awareness, acceptance and inclusion in our community; Connor promptly offered support from Subaru to assist with our programs and events. This allowed us to provide additional opportunities to our summer program and social group participants. We are very thankful for the support, and for Gengras' vested interest in aiding local non-profits like T.A.F.A. that are out to service individuals within our community. This type of collaboration is critical for the continuance and enhancement of non-profit work. Thank you Connor, and thank you Gengras for your dedication to Torrington Area Familes for Autism!
Gengras Subaru Loves THS Automotive - Mike S
Gengras Subaru continues to show love and support for the Torrington High School automotive program. In what has become a yearly tradition for us, we were fortunate to have class presentations by the General Manager, Assistant Service Manager, and a Technician (who is a recent THS Alumni). The group shared with our students their multiple pathways to success, their experiences, and general tips for career planning. News that a number of recent, and less recent THS Alumni are happily and successfully working at Gengras Subaru was inspiring and uplifting for the class, helping them see real world value and local opportunity. This school year was trying for our students, as midway through the year we lost our hands-on lab while we waited for the completion of our new facility. This year Gengras Subaru’s presentation happened later in the school year and helped students reevaluate their efforts and focus on success during this difficult time.
Gengras Subaru Torrington Teams Up to Support Local Community - Nate R
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Torrington, this is a harsh reality. Helping others strengthens communities, which is why Gengras Subaru Torrington is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Gengras Subaru Torrington have helped nearly 900,000 children and adults in urgent need. On 01/15/2025, Gengras Subaru Torrington donated 120 shoes/socks to Susan B. Anthony Project. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Gengras Subaru of Torrington Delivers Warmth and Support to Charlotte Hungerford Hartford HealthCare - Paige C
As part of the Subaru Loves to Care initiative in partnership with the Leukemia & Lymphoma Society (LLS), Gengras Subaru of Torrington made a heartfelt delivery of 80 warm blankets to Charlotte Hungerford Hartford HealthCare. This generous donation was aimed at bringing comfort, hope, and a sense of community to patients undergoing cancer treatment. Each blanket was more than just a gift—it was a gesture of compassion, a reminder to patients that they are not alone in their journey. The Gengras Subaru team personally delivered the blankets, sharing moments of kindness and encouragement with both patients and caregivers. This initiative reflects Gengras Subaru’s ongoing commitment to giving back and supporting local healthcare heroes and those in need. Their dedication to making a meaningful impact off the road is what truly sets them apart. Through this act of care, Gengras Subaru of Torrington continues to drive love forward—one blanket, one patient, and one heartfelt connection at a time.
Driving Change, One Meal at a Time - Nicole M
Here at Litchfield Hills/Northwest Elderly Nutrition Program (Meals on Wheels), we believe a hot meal and a warm smile can change a day—and thanks to our partnership with Gengras Subaru, we’re able to deliver both, even beyond the holiday season. As part of the Subaru Love Promise, the team at Gengras Subaru has become more than just a donor—they’ve become part of our Meals on Wheels family. During the 2024 Share the Love Event, their incredible generosity resulted in a donation of $17,087 to support home-delivered meals for older adults across Litchfield County. But even more than that, they’ve shown up—not just with funds, but with heart. Each year, Gengras Subaru employees roll up their sleeves and help serve hundreds of meals at our Thanksgiving and Christmas luncheons. They greet our guests with cheer, plate food with care, and bring the holiday spirit right to the table. Their impact is deeply felt—and deeply appreciated. Because of their support, we’re able to reach more isolated seniors, deliver more meals, and offer a little more comfort in a world that often moves too fast. Together, we’re proving that love isn’t just a promise—it’s an action. And with partners like Gengras Subaru, it’s a promise we can keep.
Arbor Day Tree Donation - Mike B
Gengras Subaru in Torrington donated left over tree saplings to us at the White Memorial Foundation in Litchfield, CT. I would like to thank them for their generous donation of 38 native tree saplings. We plan to plant some of the trees on our main campus to replace trees that we have had to cut down. The rest of the trees will be planted in the woods to supplement the natural regeneration in a recently conducted timber harvest. The generosity of businesses like this goes a long way to help our organization meet our conservation goals. Thank you, Mike Berry Forest Manager
Torrington Gengras Subaru Feeds NWCT - Karen T
Our local Gengras Subaru collected & donated hundreds of pounds of food to our food bank in August. This donation could not have come at a better time as our shelves were bare due to the summer demand of food for children out of school. We can count on Gengras & their employees to help us fight food insecurity- especially during this difficult economic time Our Gengras Subaru continues to go above & beyond for us by ensuring a non profit agency like ours that feeds 11,000+ people a month has enough food for their community Gengras has also helped our youth teaching automotive skills to our teens through our Life Skills classes that we offer at the food bank free of charge to the community We are indebted to Gengras for helping us always feed the need of our food insecure in NWCT Thank you for spreading the love to Us
Gengras Subaru Torrington Partners With The Leukemia & Lymphoma Society - Daniela V
Every three minutes, a person in the U.S is diagnosed with leukemia, lymphoma, or myeloma - blood cancers that often requires patients to endure difficult treatments that leave them feeling weak, cold, and isolated. Since 2016, Subaru has partnered with The Leukemia & Lymphoma Society® (LLS) to provide warmth, love, and relief by delivering over 230,000 blankets along with patient care kits and encouraging messages of hope. Gengras Subaru Torrington delivered 80 blankets to Charlotte Hungerford Hospital. We are proud to continue this partnership and look forward to many years to come. Thank you all for your continued support to our patients!
Gengras Subaru: Supporting Seniors in the Litchfield Hills - Nicole M
We are so tremendously fortunate to have such a community-minded company as Gengras Subaru here in the Litchfield Hills. Their partnership on the 2023 Subaru Share the Love Event is such an amazing asset to our program. Our Meals on Wheels program provides 2 meals a day to homebound seniors right here in the Litchfield County area, delivered by our friendly and caring Meals on Wheels drivers, and the funds from Share the Love help us maintain our fleet of trucks, so that we never have to skip deliveries because of mechanical problems. Even better, the staff at Gengras comes to the Sullivan Senior Center several times a year, to ride along with our Meals on Wheels drivers, or to help us serve food on our Thanksgiving and Christmas luncheons. They're always amazing helpers: friendly and engaging with our senior members, and willing to go the extra mile to make sure everyone has a great lunch. This year we'd also like to especially thank the service department for the amazing work that they did on the undercarriage coating that they applied on our fleet of trucks, helping us to preserve them from rust and corrosion from all the chemicals that they use to treat the roads in the winter. They did a great job, and we're so grateful for their hard work
Gengras Subaru: Getting PUMPED to Raise Awareness of Interpersonal Violence in our Community - Maeve S
Gengras Subaru employees showed their support and commitment to ending domestic violence in our community by giving a generous donation to Susan B. Anthony Project's Walk a Mile in Her Shoes! Along with Gengras Subaru's Bronze Sponsorship, Susan B. Anthony Project raised over $53,000 that will be used to provide vital crisis and support services to victims and survivors of interpersonal violence. Employees even put on the red heels for a photo op to raise further awareness! We are so appreciative of the support, donation, and the relationship we have cultivated with Gengras Subaru.
Did Gengras Subaru Torrington go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.
Â